Shipping policy
Shipping Policy
Last updated: September 16, 2026
Zuuska LTD ships internationally. This Shipping Policy explains our available shipping rates, estimated delivery times, order processing, and other important delivery information.
1. Shipping Rates
Our standard shipping rates depend on the destination. Fast Shipping is currently available for orders shipped to the USA.
| Destination | Shipping Method | Rate |
|---|---|---|
| USA | Standard Shipping | $5 |
| USA | Fast Shipping | $8 |
| Canada | Standard Shipping | $20 |
| Other International Destinations | Standard Shipping | $40 |
2. Estimated Delivery Time
Delivery usually takes 7–12 business days, depending on your location. Delivery estimates begin after your order has been processed and handed over for fulfillment.
Business days generally exclude weekends and public holidays. Delivery times are estimates only and may vary due to customs processing, local carrier operations, weather, high order volumes, public holidays, or other circumstances outside our reasonable control.
3. Supplier and Manufacturing Partner Fulfillment
This fulfillment model allows us to offer products internationally without requiring every item to be stored in one central warehouse. As a result, different products in the same order may occasionally be fulfilled separately.
4. Order Processing
Once an order is placed and payment is successfully confirmed, the order is prepared for processing and fulfillment. For products fulfilled by one of our manufacturing partners or suppliers, the order information is forwarded to the relevant fulfillment partner so the product can be prepared and shipped.
Processing time is separate from the estimated transit time. During periods of unusually high demand, processing may take longer than normal.
5. International Shipping
Zuuska LTD sells internationally. Shipping availability may vary depending on the destination, carrier coverage, customs restrictions, local regulations, or other logistical limitations.
If we are unable to ship an order to your destination, we may contact you to arrange an alternative where possible or cancel and refund the affected order.
6. Customs Duties, Import Taxes, and Local Charges
International shipments may be subject to customs duties, import taxes, VAT, brokerage charges, handling fees, or other local charges imposed by authorities or carriers in the destination country.
Unless expressly stated otherwise at checkout, these charges are not included in our shipping rates and are the responsibility of the recipient. Zuuska LTD does not control these charges and cannot predict their amount.
7. Tracking Information
Where tracking is available, tracking details may be provided after your order has been processed and the shipping carrier has generated the relevant tracking information.
Tracking updates may take some time to appear after shipment, particularly when an order is moving between international carriers or customs facilities.
8. Multiple Packages
Because some products may be fulfilled by different suppliers or manufacturing partners, an order containing multiple products may arrive in more than one package and at different times.
Separate tracking information may be provided for each shipment where supported by the carrier.
9. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your delivery information carefully before submitting your order.
If you notice an error after placing an order, contact us as soon as possible at support@zuuska.com. We cannot guarantee that an address can be changed after processing or fulfillment has started.
10. Delayed Shipments
Although most orders are expected to arrive within the estimated delivery window, delays can occur for reasons outside our reasonable control.
These may include customs inspections, carrier disruptions, severe weather, transportation delays, local delivery issues, public holidays, high seasonal demand, or incorrect address information.
If your shipment appears significantly delayed, please contact our support team and we will help you review the available tracking and delivery information.
11. Lost or Missing Packages
If tracking shows unusual delays or you believe your package may be lost, please contact us at support@zuuska.com.
We may ask you to confirm your shipping address, check with household members or neighbors, or contact the local carrier while we review the shipment information.
12. Refused or Undeliverable Shipments
A shipment may be returned to the sender if it is refused, if the address is incomplete or incorrect, if the recipient cannot be reached, or if required customs charges are not paid.
Where a shipment is returned for one of these reasons, additional shipping or handling costs may apply before a replacement shipment can be arranged, where permitted by law.
13. Shipping Promotions
From time to time, Zuuska LTD may offer free or discounted shipping promotions. Promotions may be limited by destination, order value, product eligibility, promotional period, or other stated conditions.
Promotional shipping offers may be changed, suspended, or withdrawn at any time, subject to applicable law and any terms shown with the promotion.
14. Contact Us
If you have questions about shipping, delivery, or your order, please contact us: