1. Company Information

This website is operated by Zuuska LTD.

2. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms & Conditions. You must not misuse the website, attempt to gain unauthorized access to it, interfere with its operation, introduce malicious code, or use it in a way that could damage Zuuska LTD or other users.

You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date.

3. Eligibility to Purchase

By placing an order, you confirm that you have the legal capacity to enter into a binding agreement and that you are authorized to use the payment method provided at checkout.

If you are purchasing on behalf of a company or other organization, you confirm that you have authority to bind that organization to these Terms & Conditions.

4. Products and Product Information

We aim to describe and display our products as accurately as possible. Product images, colors, packaging, measurements, features, and other visual details may vary slightly depending on your device, production updates, or supplier changes.

We reserve the right to modify, update, discontinue, or replace products at any time without prior notice. Product availability is not guaranteed until an order has been accepted and processed.

Where a product works with a third-party platform, device, network, or application, compatibility may depend on the third party's own requirements, software, hardware, regional availability, and future updates.

5. Orders

When you place an order, you are making an offer to purchase the selected products. We may accept or decline an order at our discretion, including where a product is unavailable, payment cannot be authorized, pricing or product information is incorrect, fraud is suspected, or delivery to the requested destination is not available.

Your order is considered accepted when we send an order confirmation or begin processing the order, whichever occurs first.

We may cancel an order before shipment if necessary. If we cancel an order after payment has been received, any amount due back to you will be returned to the original payment method where reasonably possible.

6. Prices and Payment

Prices displayed on our website may be shown in different currencies depending on your location or store settings. The final amount charged is the amount shown at checkout before you confirm your purchase.

Prices, promotions, discounts, and offers may change at any time. A promotion cannot be applied retrospectively unless we expressly state otherwise.

Payment must be successfully authorized before an order can be processed. We may use third-party payment processors to securely handle payment transactions.

7. International Orders

Zuuska sells internationally. Availability, delivery times, payment methods, taxes, customs procedures, and other requirements may vary by destination.

You are responsible for providing a complete and accurate delivery address and for ensuring that the products you order can lawfully be imported, received, and used in your country or region.

Certain destinations may be unavailable or restricted due to carrier limitations, customs rules, sanctions, regulations, or other circumstances outside our reasonable control.

8. Shipping and Delivery

Shipping estimates are provided for guidance only and are not guaranteed delivery dates. Delivery may be affected by customs clearance, carrier delays, weather, public holidays, high order volumes, incorrect address information, local disruptions, or other events outside our reasonable control.

Once an order has been handed to the carrier, tracking information may become available where supported by the relevant shipping service.

For more information about delivery, please review our Shipping Policy.

9. Customs Duties, Import Taxes, and Local Charges

International orders may be subject to customs duties, import taxes, VAT, brokerage charges, handling fees, or other local charges imposed by authorities or carriers in the destination country.

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping fee and are the responsibility of the recipient. Zuuska LTD does not control these charges and cannot predict their amount.

10. Returns and Refunds

Returns, refunds, exchanges, damaged items, incorrect items, and cancellation requests are handled in accordance with our Refund Policy.

Nothing in these Terms & Conditions limits any mandatory consumer rights that apply to you under the laws of your country or region.

11. Order Changes and Address Errors

If you need to change or cancel an order, contact us as soon as possible at support@zuuska.com. We cannot guarantee that a change or cancellation will be possible once processing or shipment has begun.

Customers are responsible for checking the accuracy of delivery details before completing checkout. Additional shipping costs caused by an incorrect or incomplete address may be charged where permitted by law.

12. Promotions and Discount Codes

Discount codes and promotional offers may be subject to separate conditions, expiry dates, product exclusions, minimum order requirements, geographic restrictions, or usage limits.

Unless stated otherwise, promotional offers cannot be combined. We reserve the right to withdraw, correct, or cancel a promotion where there has been an error, misuse, fraud, or technical issue.

13. Intellectual Property

All content on this website, including text, graphics, branding, logos, icons, product presentation, page design, photographs, videos, and other materials, is owned by or licensed to Zuuska LTD unless stated otherwise.

You may not copy, reproduce, modify, distribute, sell, publish, scrape, commercially exploit, or create derivative works from our website content without prior written permission, except where permitted by applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, payment providers, carriers, applications, platforms, or websites. We are not responsible for the content, availability, policies, security, or performance of third-party services that we do not control.

Your use of a third-party service may also be subject to that provider's own terms and privacy practices.

15. Privacy

Our collection and use of personal information is described in our Privacy Policy.

16. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.

Any product warranty, where applicable, is subject to the specific terms provided with the product or stated on the relevant product page. Nothing in this section excludes warranties or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Zuuska LTD will not be liable for indirect, incidental, consequential, special, or business losses arising from your use of the website, products, or services.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer protection law.

18. Events Outside Our Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, extreme weather, war, civil unrest, strikes, epidemics, government action, customs delays, carrier disruptions, internet outages, supplier issues, or transportation interruptions.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, legal obligations, or operational practices.

The version published on this page at the time you use the website or place an order will apply, subject to any mandatory legal rights that apply to you.

20. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, except where mandatory consumer protection laws in your country or region give you additional rights or require a different legal rule to apply.

Any dispute will be handled by the courts that have jurisdiction under applicable law.

21. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

22. Contact Us

If you have any questions about these Terms & Conditions, please contact us: